SSiT Nexus.Let’s talk

IT Support & Managed Services

Your IT Department, On Call

Reliable, proactive IT support that keeps your systems running and your team productive — without the cost of an in-house IT department.

Discuss your project Explore our work

The bigger picture

Technology that fits the way you work.

SSiT Nexus provides managed IT support for businesses that can't afford downtime. We monitor your systems around the clock, resolve issues fast through our helpdesk, and visit on-site when hands-on help is needed — so problems are fixed before they cost you money.

Instead of scrambling when something breaks, you get proactive maintenance, security patching, backups, and a real person who knows your setup. It's a full IT department's capability at a fraction of the cost, scaled to your business.

What we can bring

The details, thoughtfully covered.

We shape the final scope together, choosing the capabilities that make sense for your project.

01

24/7 Helpdesk

Fast access to real engineers who know your systems.

02

Remote & On-Site

Most issues solved remotely; on-site visits in Kathmandu when needed.

03

Proactive Monitoring

We catch and fix problems before they cause downtime.

04

Security & Backups

Patching, antivirus, and tested backups to protect your data.

05

Hardware Procurement

Advice, sourcing, and setup of the right hardware for your team.

06

Maintenance

Regular updates and health checks to keep everything running smoothly.

A clear path forward

From first conversation to what comes next.

Room for your feedback at every stage, with practical decisions and a shared understanding of progress.

  1. 01

    IT Assessment

    We audit your infrastructure, security, and support gaps.

  2. 02

    Plan

    A support plan sized to your team, systems, and budget.

  3. 03

    Onboard

    We set up monitoring, backups, and security across your devices.

  4. 04

    Support

    Ongoing helpdesk, monitoring, and proactive maintenance.

Tools we work with

  • Remote Monitoring
  • Endpoint Security
  • Backup & Recovery
  • Networking
  • Microsoft 365
  • Google Workspace

Good questions

A little more clarity.

Have something else in mind? We’re happy to talk through the details.

Ask our team
What's your response time?

We guarantee a 15-minute response for critical issues during business hours, with 24/7 emergency support for business-critical systems. Most issues are resolved same day.

Do you offer on-site support?

Yes — we're based in Kathmandu and provide on-site visits when an issue can't be solved remotely, plus remote support everywhere else.

How is this cheaper than hiring IT staff?

You get a whole team's expertise for less than one full-time hire, and only pay for the level of coverage you need.

Can you support our existing systems?

Yes. We onboard your current hardware, software, and cloud services, document everything, and take it from there.

Keep exploring

Mobile App Development

Cross-platform iOS and Android apps built with Flutter and React Native. Native performance, beautiful UI, shipped fast.

Custom Software Development

Bespoke SaaS platforms, enterprise tools, APIs, and automation systems tailored exactly to your business workflows.

Web Development

Modern, fast, and SEO-optimised websites and web apps built with React, Next.js, and TypeScript. From landing pages to full-stack platforms.